• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

[Mobile Beta] Background remove

Explorer ,
Apr 05, 2024 Apr 05, 2024

Copy link to clipboard

Copied

Either get rid of it or explain why it’s RANDOMLY greyed out
Bug Unresolved
TOPICS
iOS , Mobile Beta , Video

Views

43

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
2 Comments
Adobe Employee ,
Apr 09, 2024 Apr 09, 2024

Copy link to clipboard

Copied

Hi @maladette 

 

Sorry to hear about your difficulties. I'm not able to recreate this on my iPhone. Does it happen in all projects? Would it be possible to share a screen shot of the issue?

 

Thanks,
Dave

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Apr 09, 2024 Apr 09, 2024

Copy link to clipboard

Copied

LATEST

Hi @maladette 

 

The most common case when the Remove background button is greyed out is when the image hasn't finished uploading. During that time, there is usually also a yellow uploading icon on the top-left of the image.

 

Agree that this is not self-explanatory, and we are considering improvements to the user experience.

 

Abhi G

Votes

Translate

Translate

Report

Report