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Not able to edit

Explorer ,
Mar 16, 2024 Mar 16, 2024

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I cannot add any assets or elements to my slides
Bug Unresolved
TOPICS
Desktop Web , Image Editor , Video

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1 Comment
Adobe Employee ,
Mar 25, 2024 Mar 25, 2024

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Hi 

@Carole26274142m77z

,

 

 

We're sorry to hear about this. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Did you recently install any third-party plugins or extensions to the browsers? Try clearing the browser's cache and cookies, and let us know if that helps. Also, try disabling the pop-blocker if it is installed on your browser.

 

If that doesn't help, is it possible for you to share the screen recording of the issue.

 

Regards,

Tarun

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