• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Scrolling

New Here ,
Aug 28, 2023 Aug 28, 2023

Copy link to clipboard

Copied

When I am zoomed in on a project I am not able to scroll up or down to see other parts of the project.
Bug Unresolved
TOPICS
PDF

Views

244

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
5 Comments
Adobe Employee ,
Aug 28, 2023 Aug 28, 2023

Copy link to clipboard

Copied

Hi @Jet30365159te4s , I'm sorry to hear you're having issues with scrolling. Can you share what device/operating system and browser you're using?

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Sep 05, 2023 Sep 05, 2023

Copy link to clipboard

Copied

Hi @Jet30365159te4s - Try clicking anywhere on the page before or after zooming in. I've noticed that when I open a file and zoom in without selecting anything, scrolling up/down doesn't work. Let me know if that helped.

 

- Phil

Votes

Translate

Translate

Report

Report
New Here ,
Sep 11, 2023 Sep 11, 2023

Copy link to clipboard

Copied

I am using Chrome as my browser on my dell laptop.  This issue only started with the new updated version of adobe express.  Prior to that I was not experiencing this issue.  There was another comment about clicking somewhere on the project prior to or after zooming in and then attempting to scroll.  Unfortunately that did not make a difference for me.  Any other suggestions?

Votes

Translate

Translate

Report

Report
New Here ,
Oct 17, 2023 Oct 17, 2023

Copy link to clipboard

Copied

I have this same problem, did you figure it out?

Votes

Translate

Translate

Report

Report
New Here ,
Feb 28, 2024 Feb 28, 2024

Copy link to clipboard

Copied

LATEST

I'm using Chrome on a Dell as well - there is no way to scroll or move the art around when zoomed in. Tried pressing the spacebar and click and drag as you can in Creative Suite programs but that does not work.

Votes

Translate

Translate

Report

Report