something's is missing... your system isn't supported

Report · Jan 03, 2024

Dear Sir,

I have been facing an issue with Adobe Express installation or web site

When I went to the site.It pop's out with an error of "something's is missing... your system isn't supported"

then I clicked more option for details message.The system requirement it shows that windows 10 or udpate version and memory of 4 GB. I was surprised to see that I meet all the requirement.But I failed to install or browse it.
Please help me with this situation and contact me as soon as possible.

Thank You

Report · Jan 03, 2024

Hey @all34567934ypy2,

Welcome to the Adobe Express Community!

Please inform us about the browser you're using to access Adobe Express. Make sure to use the recommended browsers, enable hardware acceleration, and ensure that JavaScript is enabled.

I'd recommend you check system requirements here: https://helpx.adobe.com/express/system-requirements.html and let us know if that helps.

Thanks,

Amitej

Report · Aug 04, 2024

Same here plz help the page you recommended was not helpful

Report · Sep 27, 2025

I realize this question and comments are quite old - but Im having the same issue. "somethings is missing, yadda yadda yadda". Sure would like to resolve this, and thank you in advance.

Report

Hey, all34567934ypy2
I totally understand your frustration! I’ve faced a similar issue myself with Adobe Express, and I found a few steps that worked for me when I ran into this “system isn’t supported” error, even though my system met all the requirements.
1-Check for Windows Updates: Sometimes the error is related to an outdated version of Windows. I was able to fix it by going to Settings > Update & Security > Windows Update and making sure I had the latest updates installed. Even if your version of Windows seems recent, a small update might solve the problem.

2-Browser Compatibility: Another trick that worked for me was switching the browser. Adobe Express is optimized for specific browsers. I had the issue in Chrome, but it worked fine in Firefox. Make sure your browser is up-to-date, or try using a different one to see if that helps.

3-Clear Cache and Cookies: Sometimes, the issue can be related to stored data. I cleared my browser cache and cookies, and this helped me to access the site without the error. In Chrome, you can do this by going to Settings > Privacy and Security > Clear Browsing Data.

4-Check System Requirements Again: I know you’ve already checked the system requirements, but sometimes specific configurations can still cause issues. I checked Adobe’s minimum system requirements for Adobe Express, and made sure everything matched exactly (sometimes minor details can cause conflicts). You can check those on Adobe's official support page as well.

5-Graphics Driver Update: If you’re getting a graphical error, it might be related to your graphics drivers. I updated my drivers, and that helped Adobe Express run more smoothly. You can do this from Device Manager or use Windows Update for drivers.

Also, it’s worth noting that Adobe Express runs best on systems with at least 8GB of RAM and modern processors. In my case, I had 8GB RAM and an Intel i5, and once I updated all the drivers and ensured I had the latest version of Windows, the error went away.
If you’re trying to get the most out of your system for running Adobe Express or similar applications, it's important to have a clear understanding of how your PC's performance and your budget align. For budget calculation I personally use online salary calculation tools.

Best regards

Fiona