Trouble with auto publishing on Instagram

[Sofie31168619wi4x]

Hi 

Is anyone else experiencing errors when auto-publishing on Instagram through Adobe Express? 

I tried to reconnect the account, but that hasn't fixed it 

[mahmoud_5524]

Hi @Sofie31168619wi4x,

Thanks for sharing your experience. We’re sorry you’re having trouble with auto-publishing on Instagram via Adobe Express.

Steps you can try:

• Disconnect and reconnect your Instagram account from Adobe Express.

• Make sure your Instagram account is a Business or Creator account, as personal accounts may not support auto-publishing.

• Clear your browser cache or try a different browser if using the web.

• Ensure that Instagram permissions are fully granted for Adobe Express.

If the issue persists, please contact our support team with details (Adobe Express version, Instagram account type, steps tried) so they can investigate: https://adobe.ly/46r9n4b

^MM