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Unable to access templates

New Here ,
Feb 28, 2024 Feb 28, 2024

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Refer to the attached screenshot
Bug Unresolved
TOPICS
Desktop Web , PDF , Subscription

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1 Comment
Adobe Employee ,
Feb 29, 2024 Feb 29, 2024

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Hi,

 

Welcome to our Adobe Express Community!!

 

Are these templates the presets available in the Adobe Express app or the templates that you've made or are shared with you? Can you please share a screen recording of the workflow with this error message popping up for us to check on this? Also, I'd recommend you try once after clearing the cache/cookies of the browser or working on a different one to see if that makes any difference.

 

Please share your observations for us to check on this.

 

Best,

Amitej

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