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[Webpage] Goes 404 efter a few minutes

Explorer ,
Apr 23, 2024 Apr 23, 2024

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So when i publish a webpage using Express, the link works fine for a little while and it can be viewed by others but as a few minutes pass the link just goes to a 404 and the same page can't be found anymore? What's going on?

Bug Unresolved
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Desktop Web , Mobile Web

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29 Comments
New Here ,
Dec 05, 2023 Dec 05, 2023

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I created a webpage using Adobe Express in September. Now, when I click on the link, it says that the page cannot be found. It is also no longer in my library for projects. Here is the link: https://new.express.adobe.com/webpage/PkidKDTw31fJx

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Community Expert ,
Dec 05, 2023 Dec 05, 2023

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Hi, sorry to hear this! Let me see if the team can do something to help you but before do you create the webpage with the old Adobe Express ?

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New Here ,
Mar 26, 2024 Mar 26, 2024

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Hello!

 

I have had this webpage created for almost a year now and I have been using the same URL for sharing, etc. And now it says page not found, have even tried unpublishing and republishing, which didnt solve it. 

 

This is the URL : https://new.express.adobe.com/webpage/XIuSKAEFyRl3f

 

Please help!

 

 

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Adobe Employee ,
Mar 26, 2024 Mar 26, 2024

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It might be something with DNS related to your ISP, it loaded okay for me.

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Explorer ,
Apr 23, 2024 Apr 23, 2024

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So I've created a webpage in express and when I publish it works for a little while then the link just goes 404? Why is it doing this? This app is literally un-usable. https://new.express.adobe.com/webpage/jfb8r9EzwmvKH

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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Hi @Wimbus 

 

Sorry to hear about your difficulties. How long did it take before it happened on your side? Are you the only one with rights to the project? Can you provide an example webpage that this happened with? You can send me a private message here through the forums too if you don't want to post it here publicly.

 

Thanks,
Dave


Test: https://new.express.adobe.com/webpage/pzwCj67GDsciY

 

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Explorer ,
Apr 23, 2024 Apr 23, 2024

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I've sent you a message!

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Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

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Hi 

@Wimbus

,

 

We're sorry to hear about this. I have shared the information with our product team. Once I hear anything from them, I will update you.

 

Regards,

Tarun

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Adobe Employee ,
Apr 26, 2024 Apr 26, 2024

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Hi @Wimbus 

 

I sent you a few recent messages. Is the issue resolved for you now?

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Adobe Employee ,
Apr 30, 2024 Apr 30, 2024

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Hi @Wimbus 

 

Just following up. Is this working for you now?

 

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Community Beginner ,
May 10, 2024 May 10, 2024

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Não consigo utilizar mais o aplicativo! Estava perfeito! Depois das últimas atualizações ficou inutilizável! Trava, reinicia e aparece o erro 404! Impossível criar nessa plataforma!

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Community Beginner ,
Jun 13, 2024 Jun 13, 2024

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When is the bug getting resolved? It's still not working!

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Community Beginner ,
Jun 13, 2024 Jun 13, 2024

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Still no updates? It's still not working.

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New Here ,
Jul 03, 2024 Jul 03, 2024

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I am trying to access published link and I am getting Can't be reach error and when I tried the new link it is giving me 404 error. https://new.express.adobe.com/webpage/jAo7ce5Jmldsn https://express.adobe.com/page/eSA2ZOyVYqs6x/

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New Here ,
Jul 04, 2024 Jul 04, 2024

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Följande websida får 404-fel. Varför? https://new.express.adobe.com/webpage/1fKjq7PWDQGzh Fungerar under någon minut. sedan kommer 404-meddelande upp att den inte finns.

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New Here ,
Jul 10, 2024 Jul 10, 2024

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Desde de onte o link do site que criei não esta entrando e quando entra não tem estabilidade e sempre esta dando este erro. segue também o link: https://new.express.adobe.com/webpage/zvq5aWMdO2mPD

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New Here ,
Jul 17, 2024 Jul 17, 2024

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When creating a webpage and publishing the link, people I send link to are getting a 404 message. The link is https://new.express.adobe.com/webpage/5epHfMYLA8DNu

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Adobe Employee ,
Jul 19, 2024 Jul 19, 2024

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Hi 

@default3852806209irz8

,

 

It seems to be working fine for me. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun

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New Here ,
Jul 21, 2024 Jul 21, 2024

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thee link of my webpage didn't work. I duplicate it three times and still said 404 error.

https://new.express.adobe.com/webpage/jQ2PSRVlhu8an

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Adobe Employee ,
Jul 22, 2024 Jul 22, 2024

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Hi 

@John318017878hn5

,

 

Please check the steps mentioned in this community link which is marked as correct answer and let us know if that helps- https://adobe.ly/46wHo1H

 

Regards,

Tarun

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Adobe Employee ,
Jul 26, 2024 Jul 26, 2024

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Hi @Christian32469414w5ok @Wimbus 

 

Thanks for your patience. Are you still experiencing this issue?

 

Regards,

Tarun

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Participant ,
Jul 26, 2024 Jul 26, 2024

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ive experienced this before, it happens if you keep publishing updates. the link will eventually work after you stop updating the source webpage. Its a def bug as it should always still show the previous version regardless of being edited or republishing. 

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New Here ,
Jul 29, 2024 Jul 29, 2024

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I created a website today and published with no restrictions. It worked once and is now returning either a 404 error or asking the person who clicks on the link to sign in. I am copying the publishing link, so I know it is the correct one.

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New Here ,
Aug 02, 2024 Aug 02, 2024

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404 error on republished web sites

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New Here ,
Aug 02, 2024 Aug 02, 2024

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i am having the same problem. 

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