Participant

解決済み

Adobe Scan "Share a Copy" now has automated text and adobe scan app link - how to turn this off

Forum|Forum|2 years ago
August 16, 2023
返信数 26.
9868 ビュー

I have used adobe scan to scan and send PDFs without the links for years.

I click share, then "share a copy" to avoid sharing a link, as usually this just attaches the pdf to the bottom of the email without automated text or a link.

Now it is coming up with this message in the email body, and in the email subject:

"Created and shared using Adobe Scan. Get the app: https://adobescan.app.link/getapp"

This is BEYOND ANNOYING.

How can I turn this off please?

解決に役立った回答 S_S

Hi @Musa Akkan,

The file-sharing issue has been fixed with the latest version.

Please update the application and let us know if that works.

-Souvik

前の返信を表示

M

Matt32240577yxnb

Participant

Following for update

Message still present when using "send a copy" on Android version 23.09.07-regular

MiguelOliveira

Participant

I'm facing the same ANNOYING issue! I've shared files to my personal Cloud, for instance, and the text file says that has been added without my permission. This is soooooo FRUSTRATING! More than FRUSTRATING is the fact the first answer from Adobe help center it was Aug 16th, and today it's Sep 10th and this PARASITE still remains. (almost 1 month spent! Really Adobe!!?? It's insane!)

S_S

Community Manager

Hi @MiguelOliveira,

Sorry for the trouble. The team is aware of the issue and actively working on priority to get this fixed in the next update.

-Souvik

C

Christopher31713835w7n2

Participating Frequently

I saw an update yesterday and still no fix to this link issue in the title and body. WHEN WILL THIS BE ADDRESSED!

S_S

Community Manager

@Christopher31713835w7n2 Work is in progress for the issue, and a fix will be released in the upcoming update.

-Souvik

C

Christopher31713835w7n2

Participating Frequently

SS this obviously isn't a high priority to you at adobe. You said this would be addressed on the next update. The next update was today and still the same issue. When will this issue with the subject and body of an email having text be resolved. It's getting ridiculous

Musa Akkan

Participant

S_S

解決！

Community Manager

Hi @Musa Akkan,

The file-sharing issue has been fixed with the latest version.

Please update the application and let us know if that works.

-Souvik

M

Mind Wrinkle

Participating Frequently

I used it today to share a copy and the subject field was still filled in with the annoying message as well as in the body of the message. I pay for the adobe suite. This is rediculous I have to delete it every time.

D

Donna31879009fukh

Participant

THANK YOU for asking this question!! . It's a LONG sentence to delete every time I send a PDF, and it's really annoying. So much so that I will delete the app if they don't make it go away soon.