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6

Advanced 3D plugin crash

Community Beginner ,
Jan 11, 2024 Jan 11, 2024

Hi,

Every time i try to apply the advanced 3D to any layer (f.e. a solid or even text) , it says this:

"advanced 3d plugin generated an unexpected exception" and then after effects closes/crashes.

 

I tried a couple things but nothing worked. And google isnt helpful either.

 

Any ideas?:)

 

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System info
    Application: After Effects v24.1.0.78
    OS: Windows v10.0.19045, RAM: 15.95 GB GB, CPUs (logical): 12

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Crash , Troubleshooting
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correct answers 1 Pinned Reply

Adobe Employee , Jan 12, 2024 Jan 12, 2024

What do you mean, "Apply the advanced 3d to any layer"? Do you mean switch the Comp Renderer to Advanced 3D? 

 

What GPU do you have installed? 

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8 Comments
Adobe Employee ,
Jan 12, 2024 Jan 12, 2024

What do you mean, "Apply the advanced 3d to any layer"? Do you mean switch the Comp Renderer to Advanced 3D? 

 

What GPU do you have installed? 

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Community Beginner ,
Feb 02, 2024 Feb 02, 2024

Did you find a solution to the problem? I have a similar problem, including activating draft 3D

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Adobe Employee ,
Mar 22, 2024 Mar 22, 2024

Feel free to reach out if you're still experiencing the issue.

Moving this thread from Bugs to Discussions for now.

Thanks,
Nishu

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Community Beginner ,
Nov 04, 2024 Nov 04, 2024

링크를 부탁드립니다

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New Here ,
Mar 28, 2025 Mar 28, 2025

Having same issue its definately a bug and now i cant open my after effects project with multiple compositions and have to start all over again although i only have 2 days left to deliver to client, really frustrating. All because I used advanced 3d render in 1 comp. I have Geforce RTX 3070 Laptop and never experienced any issues like this. Even tried an auto save from before but same issue.

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Adobe Employee ,
Mar 28, 2025 Mar 28, 2025

If you are experiencing a problem like this,  as a test please create a simple AE project from scratch with a 1080p comp with a single solid 3D layer + Advanced 3D renderer.   Does that fail?   

If that does not fail,  are you adding a 3D layer to an existing project that has other GPU using effects applied?   Does turning off those GPU effects temporarily stop the 3D rendering problem?  Which GPU effects?  What comp resolution are you using?

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Adobe Employee ,
Mar 28, 2025 Mar 28, 2025

Also,  if AE asks you to report the failure to Adobe,  please do so as this helps diagnosis.  (Adding your community username to the report notes would also help us find your specific failure's info.)

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New Here ,
Aug 26, 2025 Aug 26, 2025
LATEST

I'm having a similar issue with the advanced 3D. I tried with the 1080p comp and a solid layer, As soon as I make it 3d, the layer disappear. But when I switch to classic 3D or Cinema 4D renderer, everything works fine.

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