After Effects 2023 Wacom Brush Tool Crashes

[AdamRosenberg]

AE 23.3 crashes when opening my old project, specifically due to the Paint effect when I created those brushstrokes with my Wacom tablet. The project runs smoothly until I enable that effect, then instant crash. Brushstrokes created with a mouse or device other than a Wacom tablet work fine. This happens on new projects as well. Brushstrokes created with my mouse work fine. As soon as I create one with my Wacom tablet it crashes.

This bug has been confirmed by other users as well: https://creativecow.net/forums/thread/after-effects-2023-wacom-brush-tool-crashes-2/

[jenkmeister]

Thanks for reporting this. We are investigating this. AE hasn't changed any code around this for quite a while, but something to do with the Wacom tablets is causing some instability. Will update once we have more info.

[jenkmeister]

Can you let us know which model of Wacom tablet you have, which version of Wacom drivers you are using?

[AdamRosenberg]

It's an Intuos Pro M Model PTH-660, Driver 6.4.1-2

[jenkmeister]

Thank you!

[Poul_G]

Took me 2 reinstalls of my mac to figure this one out.

But using a wacom board with the latest driver updates + newest MACOS After Effect quits.

As soon as you start using the tool AE quits.

Same with the BETA version of AE.

Using the Wacom Intuos pro. (Connected via usb c).

[jenkmeister]

We are investigating a few reports with the latest Wacom drivers causing issues with AE. Will report back once we have more info.

[Poul_G]

Wacom keeps updating the driver so each time they fix something another thing breaks.
If you guys talk to them please let them know that we have idk .. 400 or more users who would love to have ONE BUTTON  in driver that turns off all the buttons on the wacom board 🙂

[Parrotface]

This is a consistent, easily reproduceable bug. If I switch to the brush tool, I can set up all the parameters (brush size, opacity set to pen pressure, etc.) But the very instant I click with the brush in the layer window, After Effects crashes out with no error message or bug report dialogue. 

I'm on an Apple Silicon M1 with the latest system software (Ventura 13.3.1)

After Effects is updated to the latest version (23.3.0)

EDIT: It's definitely Wacom related, this doesn't happen if I use the brush tool with a mouse. I'm using a Wacom Intuos Pro tablet with the latest driver. 

[jenkmeister]

Yes this is a known issue with the current Wacom drivers - please see https://community.adobe.com/t5/after-effects-bugs/after-effects-2023-wacom-brush-tool-crashes/idi-p/... for more information. We are working on a fix at this time.

[c3dube]

I noticed this issue when i updated to the latest version of AE 2023.
on reverting back to the 2022 version, both my wacom Ituos and Cintiq pro 16 worked perfectly with Rotobrush.

Revert back to an older stable version and thank me later. while we wait for Adobe to fix this Bug ☺️

[vivkum]

A fix for this issue is available in the latest AE Beta version 23.5x14.

[Mariangela296609987nge]

Nobody use wacom pen tablet to rotoscope o drawing something in AE?

Everytime I use it, program crashes! LOL!

Solutions?

Thx

[Mohammad.Harb]

Are you on Mac or windows ?

[Mariangela296609987nge]

Mac

[jenkmeister]

This is fixed in the latest 23.5 beta and will also be fixed when 23.4 is released in the coming weeks. The issue is the Wacom driver is sending invalid data into AE which AE is not handling well.

[Kateryna29836888b2xp]

it is not only Wacom. I'm usin Gaomon M106K and have the same problem 

[Kateryna29836888b2xp]

something that worked for me to fix this problem - in panel Brushes choose option "off" for box "Size" instead of "Pen pressure"

[jenkmeister]

AE 23.4 is now available for all users and contains a fix for this specific bug. Please let us know if you continue to see any issues after upgrading. Thanks.

[Mariangela296609987nge]

The bug is really fixed now. thank you