Skip to main content
M
moun_5429
Participant
February 19, 2025

After Effects 2025 Crashing on Launch – Tried Multiple Fixes, Need Help!

  • February 19, 2025
  • 返信数 6.
  • 1263 ビュー

Hi everyone,

I’m having a persistent issue with Adobe After Effects 2025 where it crashes immediately on launch. Here’s what I’ve tried so far:

  1. Reinstalled After Effects multiple times.

  2. Used Adobe Cleaner Tool to remove all Adobe software and reinstalled.

  3. Deleted all third-party plugins I had installed.

  4. Checked the "Required" folder for unusual files (found secret.aep and Calder.plugin, which I moved out temporarily, but no luck).

  5. Repaired disk permissions and reset folder permissions via Terminal.

The last log message I see is:

Dernier message du journal:<861812>
AppDiPs><5>Required Dir = /Applications/Adobe After Effects 2025/Adobe After Effects 2025.app/Contents/Required

 

I’m not sure what else to try. Has anyone encountered this issue or have suggestions for further troubleshooting?
Any help would be greatly appreciated!

Thank you!

返信数 6

David.Arbor
Community Manager
David.ArborCommunity Manager
Community Manager
February 24, 2025

If by reboot, people were suggesting you reformat your machine, then yes, I believe there are other steps to try first.

If they simply meant restarting your machine, then that's definitely important to try if you haven't already.

 

Can you try creating a new user account as a test to see if AE will launch there? Also, to reiterate Warren's question, what version of macOS are you on and can you update?

 

Thanks,
- David, After Effects Engineering Team

Warren Heaton
Community Expert
Warren HeatonCommunity Expert
Community Expert
February 23, 2025

Which version of macOS are you running? 

 

M
moun_5429作成者
Participant
February 23, 2025

Hi @David.Arbor ,

The 2024 AE version doesn't work either.
Someone told me to maybe reboot my mac all together.
Feels like the last move.
What do you think?

Thank you

M
moun_5429作成者
Participant
February 23, 2025

Hi Nishu,
I do have avast antivirus installed!
I did already try the safe mode launch but it still crashed.
Still, thank you!!

David.Arbor
Community Manager
David.ArborCommunity Manager
Community Manager
February 19, 2025

Hi @moun_5429, 

 

As a test, are you able to install After Effects Beta or After Effects 2024 and launch without issue?

 

Thanks,
- David, After Effects Engineering Team

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
February 19, 2025

Sorry to hear about the crash. Is there a crash report generated? If so, please share it with us. Here's what you can check:

1. Do you have an antivirus installed?

2. Try the steps in the following article if you haven't already: https://adobe.ly/3CM3uTp

Looking forward to your response.


Thanks,
Nishu

契約条件Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices