After Effects 2025 Crashing on Launch – Tried Multiple Fixes, Need Help!

[moun_5429]

Hi everyone,

I’m having a persistent issue with Adobe After Effects 2025 where it crashes immediately on launch. Here’s what I’ve tried so far:

1. Reinstalled After Effects multiple times.

2. Used Adobe Cleaner Tool to remove all Adobe software and reinstalled.

3. Deleted all third-party plugins I had installed.

4. Checked the "Required" folder for unusual files (found secret.aep and Calder.plugin, which I moved out temporarily, but no luck).

5. Repaired disk permissions and reset folder permissions via Terminal.

The last log message I see is:

Dernier message du journal:<861812>
AppDiPs><5>Required Dir = /Applications/Adobe After Effects 2025/Adobe After Effects 2025.app/Contents/Required

I’m not sure what else to try. Has anyone encountered this issue or have suggestions for further troubleshooting?
Any help would be greatly appreciated!

Thank you!

[nishu_kush]

Sorry to hear about the crash. Is there a crash report generated? If so, please share it with us. Here's what you can check:

1. Do you have an antivirus installed?

2. Try the steps in the following article if you haven't already: https://adobe.ly/3CM3uTp

Looking forward to your response.

Thanks,
Nishu

[David.Arbor]

Hi @moun_5429, 

As a test, are you able to install After Effects Beta or After Effects 2024 and launch without issue?

Thanks,
- David, After Effects Engineering Team

[moun_5429]

Hi Nishu,
I do have avast antivirus installed!
I did already try the safe mode launch but it still crashed.
Still, thank you!!

[moun_5429]

Hi @David.Arbor ,

The 2024 AE version doesn't work either.
Someone told me to maybe reboot my mac all together.
Feels like the last move.
What do you think?

Thank you

[Warren Heaton]

Which version of macOS are you running? 

[David.Arbor]

If by reboot, people were suggesting you reformat your machine, then yes, I believe there are other steps to try first.

If they simply meant restarting your machine, then that's definitely important to try if you haven't already.

Can you try creating a new user account as a test to see if AE will launch there? Also, to reiterate Warren's question, what version of macOS are you on and can you update?

Thanks,
- David, After Effects Engineering Team