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After Effects 23.6 crashes while opening. Error (0 :: 42)

Community Beginner ,
Sep 26, 2023 Sep 26, 2023

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My After Effects 2023 crashes while opening.
I am attaching the screenshots.
Please help.

Thanks in advance.Screenshot (1).pngScreenshot (2).pngScreenshot (3).png

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Bug Fixed
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correct answers 1 Pinned Reply

Adobe Employee , May 22, 2024 May 22, 2024

This issue has been fixed. Please update your After Effects if you are still experiencing this.

 

Best,

Nishu

Status Fixed

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Adobe Employee ,
Sep 27, 2023 Sep 27, 2023

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The issue is caused by an update to the Home Screen feature in AE. There is a fix rolling out. In the mean time, if you can open a project by double clicking the aep file to start AE, that will avoid the crash. Once into AE, if you go to Preferences -> Startup and Repair, and uncheck the Show Homescreen option, that should avoid the problem as well.

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New Here ,
Sep 28, 2023 Sep 28, 2023

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SOLUCIONADO ELIMINANDO PANTALLA DE INICIO 

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New Here ,
Oct 02, 2023 Oct 02, 2023

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Bro!! you are the best!!!! thanks!!!

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Adobe Employee ,
Oct 04, 2023 Oct 04, 2023

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@Northon Souza It means that your CPU doesn't meet the requirements for the version of AE you are attempting to run. AVX is a hardware feature of CPUs and is required for AE. Starting in AE 24.0, you will need a CPU with support for AVX2. 

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Adobe Employee ,
May 22, 2024 May 22, 2024

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This issue has been fixed. Please update your After Effects if you are still experiencing this.

 

Best,

Nishu

Status Fixed

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