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After Effects can't continue: Sapphire Plugin (s_shake) generated an unexpected error

New Here ,
Feb 12, 2023 Feb 12, 2023

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My screen looks like this: 

Takara283670811aix_0-1676222304913.png

 

I tried restarting my pc, restarting my pc completely, removing the disk cache, updating after effects, updating sapphire fx, uninstalling sapphire fx and reinstalling it, and none of it seems to work. 

 

The file opens though but I get no preview window and I can't play it. And when I click on one of the effects, the program freezes then gives me what's in the screenshot. I'm using Windows 10, After Effects v23.2, Sapphire FX 2023.1, my GPU is Geforce RTX 3060, and my Ram is 16GB.

Bug Unresolved
TOPICS
Compositing and VFX , Crash , Troubleshooting

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2 Comments
LEGEND ,
Feb 12, 2023 Feb 12, 2023

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Update your graphics driver and check the GPU settings in Sapphire as well as AE.

 

Mylenium 

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New Here ,
Feb 12, 2023 Feb 12, 2023

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I updated my graphics driver and it's still not working. Do I need to restart my pc? Also how do I check the gpu settings in sapphire and ae?

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