After Effects Freezes after some time with error: "Direct2D Drawbot Error. HRESULT:-2005270523"

Switched to the 2024 version and it's still happening, just without the Error code. The machine just freezes and then restarts, in the same cases as before (Usually has to do with switching focus from AE to my browser or explorer).

I am literally unable to do huge parts of my job (The one I need to keep doing to put food on the table and in my son's belly) and I'm still paying. This is outrageous. Fix it or start compensating us.

Same issue has popped up.

Dried 2D Drawbot HERESULT 2005705023 whilest rendering

Something working for me is that I was able to File > save a copy as 24.x and have it working ok with previous lts version 24.
Some may not be as lucky if they were using some exclusively v.25 features, but this has got me unstuck for the time being. Hopefully this helps others. Thanks for the update.

Hello,

As an update, we are actively investigating solutions, but understand that for those affected that they need an option today. If you are experiencing this issue, we recommend trying previous releases of AE, first going to version 25.0.1, and if the issue still persists, going to 24.6.4.

For instructions on installing previous versions see: Install previous versions of your Creative Cloud apps
I have included a partial image of what the version list looks like today for AE.

Hopefully this helps bring some relief from the situation as we investigate. Thank you for reporting this issue and including information about your systems and how you encountered this error.

If you go the route of using a version other than 25.1 and continue to experience this issue, it would still be valuable to let us know your AE version and system details in helping us investigate additional potential causes beyond what we currently are investigating. 

We will continue to update this thread as we investigate further.

I've joined the party.

Got the same error message.

All screens go black, come back on, I control-alt-delete and end task on After Effects and whole system frozen. Had to hit the power button.
This is recurring constantly.
Not sustainable for a University Lecturer. 

Adobe After Effects Creative Cloud Version 25.1

Processor AMD Ryzen Threadripper 1950X 16-Core Processor 3.40 GHz
Installed RAM 128 GB (128 GB usable)
Device ID 9FC0D37E-F402-4733-87FD-FA5793791779
Product ID 00330-80000-00000-AA287
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points
Edition Windows 11 Pro
Version 23H2
Installed on ‎12/‎2/‎2023
OS build 22631.4602
Experience Windows Feature Experience Pack 1000.22700.1055.0

NVIDIA Quadro RTX 8000

Driver Version: 31.0.15.5335
Driver Date: 11/13/2024

Same here

Direkt2D Drawbot error: HRESULT:-2005270523

The entire PC freezes.

Windows 11

GPU: 2080 Super

Latest nvidia Studio Drivers

Look its CLEARLY not limited to exotic GPUs (RTX 2080 here) or the driver (yes the latest driver). It's been like this for months. The software is quite literally unusable. 

Direkt2D Drawbot error: HRESULT:-2005270523

updatet GPU and all drivers, error still there ???? please help

@Mateusz372823907j79 

I opened AE 2025 then saved it as AE 2024 file.. then installed AE 2024 from Creative Cloud...  Hre is how to install an older version: https://helpx.adobe.com/ca/download-install/using/install-previous-version.html

@airgid-old how did u get back to 2024 ver of AE?