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1

Bug Report After Effects 25.0.1 (Error messages when changing fonts on file)

Community Beginner ,
Oct 24, 2024 Oct 24, 2024

After updating AE to 25.0.1, I can't change any text to another font in the AE project file.Schermafbeelding 2024-10-24 224513.png
I used for my name in the AE file a different font than other names in the same font, but since 25.0.1 I've error messages when I want to change any fonts. I've installed these fonts correctly on my pc and in the older versions I don't have these problems.

I've tried to downgrade to version 25.0 but the problems are still there after downgrading AE.
How can I fix this problem? Do I need to reinstall AE?

Regards,
DutchKarting
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Crash , Troubleshooting
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correct answers 1 Pinned Reply

Adobe Employee , Oct 24, 2024 Oct 24, 2024

Nothing changed regarding font usage in 25.0.1. It is 4 very specific fixes in that release.

 

I would start by removing the font from your system (C:\windows\fonts) or if it was installed by Adobe Fonts, remove it from there. The code around this error indicates the font can't be loaded and then a fallback font can't be loaded. 

 

Might be a good idea to restart your computer and see if this continues. 

 

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8 Comments
Community Beginner ,
Oct 24, 2024 Oct 24, 2024

Current version of AE is: 25.0
OS system: Windows 10

Regards,
DutchKarting
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Adobe Employee ,
Oct 24, 2024 Oct 24, 2024

Nothing changed regarding font usage in 25.0.1. It is 4 very specific fixes in that release.

 

I would start by removing the font from your system (C:\windows\fonts) or if it was installed by Adobe Fonts, remove it from there. The code around this error indicates the font can't be loaded and then a fallback font can't be loaded. 

 

Might be a good idea to restart your computer and see if this continues. 

 

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Community Beginner ,
Oct 24, 2024 Oct 24, 2024

Thank you. I will try it! 
I'll let you know if your tip helped!

Regards,
DutchKarting
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Community Beginner ,
Oct 24, 2024 Oct 24, 2024

After reinstall the fonts on my pc and Adobe Fonts, nothing changed. Still have error messages of After Effects warning: Cannot create font.

Regards,
DutchKarting
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Adobe Employee ,
Oct 24, 2024 Oct 24, 2024

To confirm, you've rebooted your computer? 

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Community Beginner ,
Oct 25, 2024 Oct 25, 2024

Yes, but it doesn't help. I've at 10 o'clock contact with Adobe Support so they can help me to troubleshoot this problem.

Regards,
DutchKarting
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New Here ,
Mar 08, 2025 Mar 08, 2025

hello,

I've got the same problem, did you find a solution ?

regards,

F.

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New Here ,
Apr 09, 2025 Apr 09, 2025
LATEST

Tengo el mismo problema "Advertencia de After Effects: Cannot create font" El programa no tiene la capacidad de hacer las muestras de las tipografías cuando trato de elegirlas del menu desplegable. Ya desintalé las fuentes, las  volvi a instalar con Adobe Font, reinicié la pc, reinstlé el After Effects y el problema sigue. 

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