• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
15

File is damaged 33::7 if project contains .c4d file (version 24.1)

Community Beginner ,
Dec 21, 2023 Dec 21, 2023

Copy link to clipboard

Copied

BEWARE!

If your projects contain .c4d files DO NOT upgrade to 24.1! They will no longer open.

Luckily reverting to AE 24.0.3 alows to open the files so they are not really damaged as per After effects message. (File is damaged 33::7)

 

 

Bug Investigating
TOPICS
Crash

Views

3.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Pinned Replies

Adobe Employee , Jan 12, 2024 Jan 12, 2024

Maxon have delivered an updated Cinema 4D / Cineware plugin that should address this problem. We are currently testing it and hope to have it into a Beta build next week, along with the fix into a non-beta build in the coming weeks. 

Status Investigating

Votes

Translate

Translate
Adobe Employee , Jan 23, 2024 Jan 23, 2024

Sorry for the issue. There was a change made by Maxon to the Cineware plugin that broke compatibility between 24.0 and 24.1. We are working with them on a fix currently and plan to have the issue resolved in 24.2. 

 

Status Acknowledged

Votes

Translate

Translate
32 Comments
Community Beginner ,
May 14, 2024 May 14, 2024

Copy link to clipboard

Copied

Has there been any update on this? as of 24.3 it still will not open files with .c4d files in it. 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 30, 2024 May 30, 2024

Copy link to clipboard

Copied

@mheidedit11, which After Effects version was used to create the project you're having trouble with? Could you send us the project file so that we can replicate it on our end? Feel free to DM.

 

Thanks,

Nishu

Votes

Translate

Translate

Report

Report
Community Beginner ,
Jun 04, 2024 Jun 04, 2024

Copy link to clipboard

Copied

I'm not sure which version was used. But any project containing a .c4d file
returns an error. Here's one.
BEYOND THE WHEEL 2024.aep
<>

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jun 11, 2024 Jun 11, 2024

Copy link to clipboard

Copied

Can you share your project file again? This time, upload it to a cloud and share a download link. Feel free to DM me.

 

Thanks,

Nishu

Votes

Translate

Translate

Report

Report
Community Beginner ,
Jun 13, 2024 Jun 13, 2024

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community Expert ,
Jun 15, 2024 Jun 15, 2024

Copy link to clipboard

Copied

The project opened for me, but as there were no included C4D files, it's just listed them as missing.  

 

I've saved the project anyway, in case this opens for you and you can then relink the missing files: https://www.dropbox.com/scl/fi/uu3rgq429egt7ocuh8nxt/BEYOND-THE-WHEEL-2022-converted.aep?rlkey=5udq8... 

Votes

Translate

Translate

Report

Report
Community Beginner ,
Jul 29, 2024 Jul 29, 2024

Copy link to clipboard

Copied

LATEST

Screenshot 2024-07-29 at 1.21.18 PM.pngThanks. This is the error I still get if I open it in 24.5. The file you sent back does in fact work though which makes me wonder what's happening.  If you get a chance, can you see if this one will open?

https://www.dropbox.com/scl/fi/dnb0z9etkkybyi8wjiaji/MPS-Lag-Screw.aep?rlkey=3b4lzij8tvkvqu1w6txoadt...

Votes

Translate

Translate

Report

Report