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1

symbol font not working

Community Beginner ,
Oct 13, 2023 Oct 13, 2023

I have a project that I've inherited. It used the Symbol font. I see that it does not show up on Mac or PC. It does however work fine in Illustrator. 

 

Is there a reason for this? I can't find a workaround

 

Dave

 

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Troubleshooting , Workflow
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correct answers 1 Pinned Reply

Adobe Employee , May 29, 2024 May 29, 2024

Thanks for pointing it out. We've filed a bug for the issue.

 

Best,

Nishu

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7 Comments
Adobe Employee ,
Oct 20, 2023 Oct 20, 2023

 Hi David329107447quo!

Sorry to hear that. Which version of After Effects are you using? Does it happen with a specific font? 

Let us know.

 

Thanks,

KR

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Community Beginner ,
Oct 20, 2023 Oct 20, 2023

Hi

The font is Symbol as mentioned in the subject. I believe it's a system font. This works fine in Illustrator and Photoshop

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Community Beginner ,
Oct 20, 2023 Oct 20, 2023

also I'm using the very latest version of AE, but I tried it in 2023 and it did not work there either

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Community Expert ,
Oct 21, 2023 Oct 21, 2023

I have just tried and you're right, it's not displaying for me either.

 

My replication steps:

  • Added a new text layer
  • Typed some text to ensure I could view it.
  • Selected the text
  • In the character panel, set the font to Symbol.

helped.pngexpand image

 

I assume this is a bug, so either you have to repost or contact a moderator to change the tag on your original post.  I'll try contacting the mods too.

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Community Beginner ,
Oct 21, 2023 Oct 21, 2023

This is already in the bug thread, so hopefully it gets treated as such

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Adobe Employee ,
May 29, 2024 May 29, 2024

Thanks for pointing it out. We've filed a bug for the issue.

 

Best,

Nishu

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Adobe Employee ,
May 29, 2024 May 29, 2024
LATEST

Fonts are confusing, and reports of font failures are usually confusing as well - "works for me!" is a common outcome.

 

The original post is not clear enough (for me) to know what the problem is there - there is a font named Symbol provided by Apple on the Mac. It shows up for me on the font dropdown in the Character Panel. So it is installed and does appear.

 

A bit later down though, we have a sample usage in After Effects - clearly the font DID appear there as well - but there are blanks in the typing.

 

The reason for the latter is that the Symbol font does not contain glyphs for roman/latin letters. It does contains number and symbols.

 

What IS interesting to me is that we get blank glyphs instead of anything else - and that should not be happening.

 

Usually when the selected font does not have a glyph for a typed character, and silent fallback occurs to a different font which then supplies the glyph. This is called FontLocking here internally and I have made mention of this elsewhere in the forums.

 

Why we do not fallback to something else properly I am interested in - investigating both failure issues and exposing more control over which fonts are used during fallback is on my list. So this is a useful report to me, thanks for sending it on.

 

Douglas Waterfall

After Effects Engineering

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