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ฉันไม่สามารถเปิดโปรแกรมได้

New Here ,
Oct 19, 2022 Oct 19, 2022

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Suthipong25838356s0u1_0-1666192129532.png

It comes up to this page and then it goes off.

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LEGEND ,
Oct 19, 2022 Oct 19, 2022

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Well, judging from your screenshot, clearly your system does not meet the system requirements. The resolution is too low and this always implies a weak on-board GPU that won't support AE, anyway. Feel free to fiddle with your graphics driver and settings, but be prepared that it may just never work.

 

Mylenium 

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New Here ,
Nov 02, 2022 Nov 02, 2022

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Thanks for the help
I fixed it by reinstalling windows, I think it's probably a system bug.
(Computer specs i5-11400 ram 16 Rtx 3050ti)

Thanks you
suthipong

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Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

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Hi Suthipong25838356s0u1,

 

Welcome to the community.

System specification (CPU, GPU, RAM) would be helpful in order to troubleshoot the issue properly. After Effects crashing on "Initializing Media Core" usually means that the installed third-party plug-ins are causing the crash. Go to C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore and remove (or move to a different location to keep a backup) all the files and folders (except dummy.txt).

Let us know if it helps.

 

Thanks,

Nishu

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New Here ,
Nov 02, 2022 Nov 02, 2022

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