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Adobe After Effects not saving

New Here ,
Feb 11, 2020 Feb 11, 2020

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I click "Save As" and nothing happens. Here is a loom showing the problem: https://www.loom.com/share/f3392f543f814a88b94973d37bbdad4b

 

Please let me know how to resolve. 

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Enthusiast ,
Feb 11, 2020 Feb 11, 2020

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That is obviously not normal but it's also something I've never seen.  It almost sounds more of a system issue than an Adobe issue.  Have you tried closing AE and seeing if it will prompt you to save the project?

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New Here ,
Feb 11, 2020 Feb 11, 2020

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Yes, and while it does prompt me, if I click 'save' it still does nothing. 

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Enthusiast ,
Feb 11, 2020 Feb 11, 2020

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This sounds like a reinstall.  If it's not too much trouble can you reinstall AE or maybe even better, if you don't have the most current update, perhaps that will kick it in gear.

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