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adobe animation presets not working

New Here ,
Apr 28, 2024 Apr 28, 2024

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i've reinstalled after effects multiple times but my animation preset adobe presets do not work and their in a different language?? i'm unsure what to do at this point

 

Screenshot 2024-04-28 at 2.58.15 PM.pngScreenshot 2024-04-28 at 2.58.39 PM.png

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correct answers 1 Pinned Reply

Adobe Employee , Apr 29, 2024 Apr 29, 2024

Open the Creative Cloud Desktop app, go to Preferences (click your login image in the top right) and then go to the Apps section. Make sure your Default Install Language is English. Then you'll need to uninstall and reinstall After Effects.

 

jenkmeister_0-1714412735222.png

 

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Adobe Employee ,
Apr 29, 2024 Apr 29, 2024

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Open the Creative Cloud Desktop app, go to Preferences (click your login image in the top right) and then go to the Apps section. Make sure your Default Install Language is English. Then you'll need to uninstall and reinstall After Effects.

 

jenkmeister_0-1714412735222.png

 

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Adobe Employee ,
Jun 11, 2024 Jun 11, 2024

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Did the suggestion above help?

Feel free to reach out. Moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

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