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AE 2017 - Lots of Font Problems

Explorer ,
Nov 21, 2017 Nov 21, 2017

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Every since I upgraded to the newest AE CC 2018, I have had nothing but very annoying and unexplainable font problems:

Some of the problems I've seen:

  • Not finding fonts that are enabled on the system (and available in Photoshop et al)
  • When opening a project, it will say fonts aren't enabled and it needs to sync from Typekit, even though the font (Raleway) wasn't even in the project at all and WAS enabled in RightFont. When I clicked ignore, it replaced all of my current fonts in the project (Proxima Nova which is synced from Typekit) with Raleway.
  • Also when opening a previous project, in a random composition, it will choose to replace all of the type with crazy weird glyphs and characters. In this case it was Proxima nova. I tried to do a new text box in the same comp, same glyphs. I would select a different comp (in the same project) and type with Proxima Nova - no problem.

CC 2018 (all products) have been the buggiest I have ever seen (most of them revolving around typesetting). This is absurd for such a huge company, with such a huge market share to put out such a crappy upgrade and cause simple things that worked perfectly before to go absolutely haywire.

I use Typekit syncing and RightFont

I have 2017 iMac 5k on the newest OSX.

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Adobe Employee ,
Dec 14, 2017 Dec 14, 2017

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Hi Patrick-Vici,

Have you found a solution to your font issues yet or are you still struggling? Have you filed a ticket with support? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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