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AE 2019 - Can't open or create new projects.

Community Beginner ,
Nov 28, 2018 Nov 28, 2018

First time CC subscriber, unfortunately not going too well!

I cannot open any projects or create new projects with AE 2019.

If I choose open, sometimes the file dialog pops up for a split second and then disappears, usually no dialogue at all.

Same happens with trying to create a new project.

Sometime I get lucky and a project will open, but adding to render queue always crashes cc - and then I cannot open the project again.

Obviously this makes AE completely unusable.

Mac OS 10.13.3 - freshly installed, no previous CC versions on this machine.

Any ideas?

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Community Expert ,
Nov 28, 2018 Nov 28, 2018

Make sure you are not opening the render engine.

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Community Expert ,
Nov 29, 2018 Nov 29, 2018

what is your PC spec? maybe you have limited RAM.

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Community Beginner ,
Nov 29, 2018 Nov 29, 2018
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32GB Ram, i7.

I don't think it's a ram issue?

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