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AE Crashes on RAM Preview

Community Beginner ,
Aug 06, 2018 Aug 06, 2018

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I don't understand why my AE keeps failing like this. It keeps crashing on render each time I'm working on a program. Screen Shot 2018-08-06 at 16.45.13.png

The Pecs on my Machine are good enough to handle the medium. I called Adobe a couple of times and the problem always seemed to be temporarily resolved to resurface a couple of days later. Does anyone have a clue or experiencing a similar thing please!

Screen Shot 2018-08-06 at 16.53.09.png

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Engaged ,
Aug 06, 2018 Aug 06, 2018

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Which version of After Effects are you using? Please be specific and include the entire version number.

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Community Beginner ,
Aug 07, 2018 Aug 07, 2018

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foughtthelaw​ Hi man, I'm using AE 2018 version 15.1.1 (Build 12). There is a total of 512 plugins.

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LEGEND ,
Aug 06, 2018 Aug 06, 2018

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Also, please tell us some more about your projects and what's in them. What plugins do you have installed? What are your render settings? Does it happen when you're caching a preview or only when rendering via the render queue?

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Community Beginner ,
Aug 07, 2018 Aug 07, 2018

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Szalam​ I'm doing a Facebook banner where there's a rendered Video embed on the timeline, I'm also adding another composition whereby I'm doing an added 10second text animation with 'CC Radial Fast Blue' applied. Nothing major.

MY PLUGINS: Ignite Express, Sabre, TrapcodeSuite 13.1.1, Twitch, MoveAnchorPoint_v2.0, AtomicStretch.315, OpticalFlares, Element 3D 2.2.2.

I'm not sure what you mean by asking which are my render settings. The crash occurs only when I'm Caching preview in the timeline as opposed to the later (Render Queue).

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LEGEND ,
Aug 07, 2018 Aug 07, 2018

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There is an update to AE that fixes some bugs you could try (15.1.2)

Is CC Radial Fast Blur the only effect you're using in the whole comp? Does it crash when you're not using it?

What format/codec is your footage that you're using and where did it come from? (That is, is it straight from a camera, transcoded, screen captured, etc.)

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Community Beginner ,
Aug 08, 2018 Aug 08, 2018

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Szalam​ Yep, I'm using just that Blur effect. The video is an mp4 that I rendered from an animation I did in AE, I transcoded later from MOV into mp4 (H.264, AAC). This crash happens when I'm pretty much using AE in any project.

I will try and upgrade to the AE build you suggested and see what happens. Thanks!

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Adobe Employee ,
Aug 15, 2018 Aug 15, 2018

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Still having this issue, Naminator123? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Jan 24, 2019 Jan 24, 2019

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Hi Kevin! I'm having the same problem here, please can you help me? My AE crashed like 10 times since yesterday when I'm aching preview in the timeline. Please help me! I'm using the 16.0.1 version and the problems happens when I preview one composition with a loop expression with another compositions in the same timeline. Instead, when I preview the composition with code without any other composition, there's no problem. So, when I try to view the entire project with all the compositions, AE save an emergency file and crashes. Then appears a window with the next message:

Captura de pantalla 2019-01-24 a la(s) 11.03.01 a. m..png

and yesterday the message was this:

Captura de pantalla 2019-01-23 a la(s) 2.28.32 p. m..png

Please please help!

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