AE crashes when resizing or maximizing window

New Here ,
Jan 16, 2019 Jan 16, 2019

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Hello!

Starting about a week ago, AE consistently crashes any time I try to maximize the window or even slightly resize the window. I was using CC 2019 16.01, and I figured there was a bug with the newest version of AE, so I uninstalled and reinstalled 15.12 (which I had been using for months without issue). Same problem. So I did some Googling and saw someone had the same problem a couple years ago and was able to find a fix by going back to version 2015 13.5, so I uninstalled 15.12 and installed 13.5. Same problem.

Here are my computer specs:

OS: Windows 10.0.17763 Build 17763

Processor: Intel Core i7-6700 CPU @ 3.40 GHz, 3408 Mhz, 4 cores

RAM: 16.0 GB

Graphics: Intel HD Graphics 530

Adapter RAM: 1.00 GB (Sorry, I don't really know what this means, but it sounded important enough to include)

Every time it crashes, it gives me a slightly different error code. I tried it three times just now and got the following:

1.) Last logged message was <220> ae.biltpipe.<2> Making new context

2.) last logged message was <6216> ae.biltpipe. <2> Making new context

3.) Last logged message was <4016> ae.biltpipe <2> Making new context

Not sure if I'm missing any other important details, but hopefully this is enough to point me in the right direction.

One last thing -- I am a HS teacher and I have AE running on 25 student computers + my computer. We all have identical machines, and I'm 99% certain that we all have the same build of Windows. This is not happening on anyone else's computer except for mine.

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Explorer ,
Aug 12, 2022 Aug 12, 2022

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I've just started to expereince a similar issue with some specific nuances:

 

  • When AE is not open and I double-click an .aep file, AE opens without issue. I can resize and maximize the window without issue.
  • When AE is open and I use File > Open to open an .aep file, AE opens without issue. I can resize and maximize the window without issue.
  • However, when AE is open and the UI is maximized and I double-click an .aep to open it, AE opens the file, the UI is restored down (i.e not maximized). If I click Maximize, AE crashes.

 

I'm on Windows 10, AE version 22.5. This happens with every .aep file

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