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Ae Crashing immediately after opening

New Here ,
Feb 15, 2024 Feb 15, 2024

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I have just installed after effects on my new pc and every time that I try to open it it says this:

QLDAcademy35115334f65c_1-1707984652882.png

And then when you press 'ok', it says this.

QLDAcademy35115334f65c_0-1707984604759.png

I have no idea what it could be but I have a deadline so i need help ASAP

thanks!

TOPICS
Crash , Error or problem

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Adobe Employee ,
Feb 15, 2024 Feb 15, 2024

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Are you opening After Effects by double-clicking a project file? Try opening it by clicking its icon. What's the version of After Effects you're using? Is it 24.0 or 24.1? Try installing 24.0 and see if that helps.

Let us know.

 

Thanks,

Nishu

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