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AE - cursor flashing busy

New Here ,
Sep 17, 2017 Sep 17, 2017

Hello,

I have problem with my AE CC 2017 version 14.2.1.34, every 4-5 seconds cursor is flashing busy, even AE is minimized... I've seen it's common issue, but mainly with Illustrator, for AE I have found no solution. Please, can you guys help me?

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correct answers 1 Correct answer

Community Expert , Oct 04, 2017 Oct 04, 2017

I had this problem in one of our machines in our academy. The solution was to run a software to detect malware. And yes, detected malware and as soon as the IT guy removed the malware, flashing cursor disappear. Try to run any of the free utilities out there to check if you have this problem

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Community Expert ,
Sep 17, 2017 Sep 17, 2017
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Community Expert ,
Sep 17, 2017 Sep 17, 2017

Hello,

I do not think your situation is common. Would you find a trigger to make your AE flash? Is there a tendency?

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New Here ,
Sep 18, 2017 Sep 18, 2017

No, I haven't found one - busy circle starts flashing since I start AE, when I closed it, flashing immediately stops.

It's flashing even I have opened only starting page in AE with no job done...

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Community Expert ,
Sep 19, 2017 Sep 19, 2017

I haven't had that happen on Mac or Windows machines. What version of what OS are you using?

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Adobe Employee ,
Oct 04, 2017 Oct 04, 2017

Hi Rakeshak,

Is this issue still occurring?

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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New Here ,
Jan 04, 2018 Jan 04, 2018

hi am also facing the same proble the flashing cursor blink only when i open AE 2017, its disappeared after i close AE my OS is WIN 7

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New Here ,
Jan 05, 2018 Jan 05, 2018

hi i tried malware removal by eset it detects one thread but the issue not get solved kindly make sense

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Community Expert ,
Oct 04, 2017 Oct 04, 2017

I had this problem in one of our machines in our academy. The solution was to run a software to detect malware. And yes, detected malware and as soon as the IT guy removed the malware, flashing cursor disappear. Try to run any of the free utilities out there to check if you have this problem

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New Here ,
Apr 30, 2019 Apr 30, 2019

i had same problem. its just so simple to solved it..

following this step.

press key win + r on the keyboard and then type msconfig and appears win application. klik startup on tab bar and uncheck on adobe creative cloud, aply and restart your computer.

it work in my laptop

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New Here ,
Jan 09, 2021 Jan 09, 2021

i have the same problem every time i open ae 2020 the cursor keeps flashing the busy cursor and doesn't let me select anything

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Community Beginner ,
Dec 21, 2021 Dec 21, 2021
LATEST

Anyone find the real reason this happens? 
Having the exact same problem. Running virus scan showed no issues.  Flashing cursor starts after loading a project. Menus un usable.  pc is an i5 with 8gb memory. 

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