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1

AE keeps crashing - before quitting, you have one chance to save your project

New Here ,
Apr 15, 2024 Apr 15, 2024

Hola!

 

Estoy con la versión 24.3 de After Effects y Windows 10 Home.

 

Estoy teniendo problemas importando archivos .ai a After Effects como composiciones:

  • Tras abrir el programa, oprimo ctrl + i para importar, selecciono el archivo de illustrator y lo configuro para que se importe como "composition/layer size". Ni bien se carga en el panel de proyecto, me salta el siguiente mensaje "before quitting, you have one chance to save your proyect (don't use the same name as the original)" (imagen 1) y luego de guardar, se cierra AE. 
  • También intenté importar un archivo de Illustrator (como composición) en un archivo de AE que ya tenía trabajado. Primero apareció "After Effects can't continue: Fast Draft plug-in generated an unexpected exception" (imagen 2) y luego "before quitting, you have..." (imagen 3)
  • Puedo importar material como "footage" sin problema y también puedo usar el programa siempre y cuando no trate de importar composiciones.

 

Espero alguien me pueda ayudar ya que trabajo como motion graphic designer y necesito que AE funcione.

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Import and export
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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

Are you still having the issue? Let us know.

I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

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New Here ,
Sep 12, 2024 Sep 12, 2024

it is still happing to me. Any update?

 

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New Here ,
Sep 22, 2024 Sep 22, 2024

I am having this same issue! When i try to make a 3d object (whenever i check the 3d icon on the layer) the program crashes.3d_layer.pngcrash.png

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New Here ,
Jan 01, 2025 Jan 01, 2025

I am having this problem too. Did you find a solution? When I click on 3D, the same problem occurs to me.

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New Here ,
Jan 07, 2025 Jan 07, 2025

this is happening to me as well..and now i can't open my project

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New Here ,
Jan 20, 2025 Jan 20, 2025

I found the silly solution. You have to find After Effects and Run as Admin.
It worked for me! Hope it helps

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Community Beginner ,
Jan 27, 2025 Jan 27, 2025

This helped me too, thanks!

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Community Beginner ,
Feb 05, 2025 Feb 05, 2025

I have the same problem, and running it as Admin is not fixing it. Please help 😞

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Community Beginner ,
Feb 06, 2025 Feb 06, 2025

@hayyoi415 @K�r?at_Bingol4012 @alwaysahead 

Maybe something will help, but I will describe my process of solving the problem.

 

Before that, I had Windows 10 for a long time and I couldn’t launch 3D in AE on it, running as Admin didn’t help either, I updated the video card driver, updated AE versions, but all without success.

 

Recently I finally decided to upgrade to Windows 11. And when I downloaded drivers for my laptop from the official website, I noticed that they no longer support Windows 10, they just don't make them anymore.

 

When I tried to launch AE in 3D, an error popped up again, but this time launching as Admin helped.

 

I think in my case there was a problem with outdated drivers, so on Windows 11, perhaps everything was pulled up fresh and everything worked. Good luck to you too!

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Community Beginner ,
Feb 09, 2025 Feb 09, 2025

Thanks for this! But it it still isn't fixed. I have windows 11, updated driver, even removing and installing AE again didn't work. I feel like I've tried everything and Adobe should look into this problem. 

It's funny because I found recently that Element 3D works fine with Advanced 3D settings. It only crashes and sends the message mentioned above when the comp is in Advanced 3D, and I click on the 3D icon to make a layer into 3d. 

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Community Beginner ,
Jul 20, 2025 Jul 20, 2025
LATEST

Hi There,
I've been experiencing an issue since updating After Effects last week. Whenever I open a project, within about 10 seconds, a window pops up with the message:
"Before quitting, you have one chance to save the project (don't use the same name as the original)."
After saving the project under a new name, After Effects immediately crashes.

This now happens consistently with any project I try to open. I’ve attempted to roll back to older versions of After Effects, but the issue persists.

After reading through this thread, I upgraded my operating system from Windows 10 to Windows 11 and ensured all drivers are up to date, but the problem still remains.

Additionally, the After Effects project is a dynamically linked file from Premiere Pro, and because of this crash, my Premiere project cannot render properly either.

I would appreciate any guidance or solutions to help resolve this issue.
Thank you.

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