AE Keeps sending error message everytime I open it. It says Target CPU is not Genuine Intel.

[whitepikminbuddy]

I've tried to open AE multiple times but I keep getting this error message saying that my GPU is not Genuine Intel. I could still open AE in the last two weeks but yesterday this happened. Please help me because I don't want to restart my whole device just for this...

My After Effect version is 24.6.4.

Things I've done but the error message still appears:

- uninstalled and re-installed various versions
- tried to run as administraror
- restarted my laptop multiple times
- tried to open through Adobe CC

Last but not least, my laptop got the Trojan:Win32 virus inside but I've activated Malwarebytes and everything's settled down already. Does the virus might be the cause?

I've attached the Error Report too.

My device specifications:

Device name LAPTOP-0JP47RMA
Processor AMD Ryzen 5 5600H with Radeon Graphics 3.30 GHz
Installed RAM 16.0 GB (13.9 GB usable)
Device ID 7DBB2D42-724F-45FA-9F0A-74A577A2DD2F
Product ID 00356-24534-89643-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support

[nishu_kush]

That's strange!

Not sure if the virus could cause this. Please check if there are any updates available for Windows.

Let us know if that helps. Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,
Nishu