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AE still crashing while importing PSD

Participant ,
Dec 01, 2023 Dec 01, 2023

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hi there. a couple months ago I started to have trouble importing PSD into AE. It crashes 100% of the time.
It just works with AE 21. It crashes with 22, 23 and 24. I've been working this way since always but in the last months it went this crazy.

I know there's some old issues about this but it seems Adobe didnt get this done yet.
I tried to strip down some layers but but it seems a deeper problem.
Any thoughts on this?
cheers

My system specs down below:

Tilles_0-1701459630463.png

 

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Import and export

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correct answers 1 Pinned Reply

Adobe Employee , Dec 01, 2023 Dec 01, 2023

Can you provide sample PSD's that crash so we can attempt to repro the problem? 

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Adobe Employee ,
Dec 01, 2023 Dec 01, 2023

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Can you provide sample PSD's that crash so we can attempt to repro the problem? 

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Participant ,
Dec 05, 2023 Dec 05, 2023

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I will when it happens again, thanks

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Adobe Employee ,
Apr 04, 2024 Apr 04, 2024

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I'll move your post to the Discussions board while we await your information.

 

Thanks,
Nishu

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Participant ,
Apr 04, 2024 Apr 04, 2024

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ok, man. really, it didn't happen again since then ... maybe some problem with my low disk space.
thanks

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