AE stutters back and forth when scrubbing timeline

Explorer ,
Jun 07, 2022 Jun 07, 2022

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Latest installs of AE have been absolutely terrible when scrubbing the timeline. Even with fully rendered RAM preview (green line all the way) it does not scrub properly, frames jump forward and backward, to the point where it's frankly unusable.

 

This happens in comps with nothing but pre-rendered footage, as well as in comps with multiple layers of graphics. Happens with the cache empty, happens whether adapative resolution is on (which I hate because it defeats the purpose) or off.

 

If anyone can offer some insight into what might be the problem and how to fix it, I'd greatly appreciate it. This is so aggravating, I feel like Adobe has done nothing but make the playback experience worse and worse with every release (I've been using AE since v3.1).

 

My system specs are below, happy to share my application prefs if that helps diagnose the issue. Thanks!

 

AE v22.4.0

Mac OS 11.0.1

3.6 GHz 8-Core Intel Core i9

32 GB 2667 MHz DDR4

Radeon Pro 580X 8 GB

 

 

 

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Performance , Preview

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Adobe Employee ,
Jun 07, 2022 Jun 07, 2022

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Hi MayDayMedia,

 

Sorry for your issue.

Are there any third-party plug-ins installed? Would you mind sharing a screen recording of the issue? Also, have you tried resetting the preferences of After Effects?

Let us know, we're here to help.

 

Thanks,

Nishu

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Explorer ,
Jun 07, 2022 Jun 07, 2022

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Hi Nishu, thanks for the reply. Like I said, this occurs regardless of what is in the timeline. Happens with single layer comps that only have one video clip and no effects or any other properties modified, just the same as it happens in timelines with complex animations.

 

I'll reset my preferences and see if that helps, and will also make a screen recording.

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Explorer ,
Jun 07, 2022 Jun 07, 2022

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Trashing prefs did not help. Will make a screen recording tomorrow, thanks again.

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Enthusiast ,
Jun 21, 2022 Jun 21, 2022

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I'm having this exact same problem. MayDay, can you confirm that if you make the AE window very small on your monitor, the problem goes away?

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Explorer ,
Jun 23, 2022 Jun 23, 2022

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Hi, thanks for the reply. Still does it even when scaled down small (12.5%)

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Enthusiast ,
Jun 23, 2022 Jun 23, 2022

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LATEST

Sorry, I mean the entire After Effects application window, not the preview/comp resolution.

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Explorer ,
Jun 23, 2022 Jun 23, 2022

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Same thing happening here. Scrubbing stutters back and forth in CC 2022. Doesn't matter what's on the timeline... no plugins, stutters on MOV or image sequences.

 

Tested in CC 2020 and it does NOT do this

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