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AE2023, bug "Unknown Exception"

New Here ,
Jun 07, 2023 Jun 07, 2023

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Since updating to AE2023 version, I have been experiencing a bug that prompts an "Unknown Exception" error. One of the AI links in the project triggers this bug, making it impossible to preview. The only workaround is either disabling the AI layer or closing and reopening the project. It seems that there might be a bug with the link itself. Does anyone know how to fix this issue?

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Adobe Employee ,
Jun 28, 2024 Jun 28, 2024

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Are you still having the issue? Let us know.

I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

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New Here ,
Jun 28, 2024 Jun 28, 2024

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After update to 2024 there is no more problem

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