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After Effect CC 2018 BEX64 Error

Community Beginner ,
Jan 15, 2018 Jan 15, 2018

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Hey guys, I have problem with BEX64 problem to open After effect...

I think BMSMMDrv _x64.dll problem but No one said about BMSMMDrv _x64.dll clearly...

It's Korean version so some korean word in it but falls module is defensively  "BMSMMDrv _x64.dll"

Here is what it said

  문제 이벤트 이름: BEX64

  응용 프로그램 이름: AfterFX.exe

  응용 프로그램 버전: 15.0.0.180

  응용 프로그램 타임스탬프: 59d489e1

  오류 모듈 이름: BMSMMDrv_x64.dll

  오류 모듈 버전: 6.1.61.0

  오류 모듈 타임스탬프: 5125df2e

  예외 오프셋: 00000000000187c0

  예외 코드: c0000417

  예외 데이터: 0000000000000000

  OS 버전: 6.1.7601.2.1.0.256.48

  로캘 ID: 1042

  추가 정보 1: 9343

  추가 정보 2: 9343794a1bc2c4eca9483b63ca9e20f3

  추가 정보 3: 346c

  추가 정보 4: 346c1493af370b968f6be2274250dabd

PLZ help me

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correct answers 1 Correct answer

Community Beginner , Jan 15, 2018 Jan 15, 2018

Guys, it was window 7 error... should't use 7 with new cpu system. it works now lol

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Community Expert ,
Jan 15, 2018 Jan 15, 2018

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안녕하세요 kyuhyunj85005938,

to which software is BMSMMDrv_x64.dll under "Fault Module Name" (오류 모듈 이름) related to?

I googled and it said it's related to a company called BlueMoonSoft.


Best Regards,
Maurice

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Community Beginner ,
Jan 15, 2018 Jan 15, 2018

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Thx

Also I thought I use window 7 with kaby lake cpu, maybe that's why?

Yea. I realize that dll from that company but donno what program from...

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LEGEND ,
Jan 15, 2018 Jan 15, 2018

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This is not a standard system module. If that belongs to some driver, you have to update the driver.

Mylenium

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Jan 15, 2018 Jan 15, 2018

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Hey kyuhyunj,

Is there any external I/O device connected to your computer?

Thanks,

Rameez

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Community Beginner ,
Jan 15, 2018 Jan 15, 2018

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Guys, it was window 7 error... should't use 7 with new cpu system. it works now lol

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Jan 15, 2018 Jan 15, 2018

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Thanks for letting us know!

Rameez

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