After Effect Crash Problems

Report · Oct 18, 2023

Hello, I have a problem. I won't hide the fact that I don't have the best computer, but recently I've been using After Effects without any major performance problems, or something loaded slower. But suddenly, for no reason, my performance dropped to about 1%, a regular clip doesn't want to load properly, and after adding an effect and clicking the spacebar, the program crashes. Anyone have any ideas

Report · Nov 07, 2023

Hi Filip33020661pnw4,

Thanks for writing in.

Could you share your system specifications (CPU, GPU, RAM, OS version)? Does it happen with a specific type of file or all the file formats are affected? Have you tried clearing the media cache (https://adobe.ly/3MyDlc7) and running After Effects Safe Mode (https://adobe.ly/3QrlSDG)?

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu