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After Effects 2024 on MacOS Sonoma has 'Error Loading Sapphire Bundle'

New Here ,
Jul 04, 2024 Jul 04, 2024

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After Effects 2024 on MacOS Sonoma has 'Error Loading Sapphire Bundle'. I previously had downloaded Sapphire third party plugins, however, i deleted them all. I've also deleted and reinstalled After Effects multiple times but the same problem exists. 

1) This. "Applications/BorisFX/Sapphire 2023

Adobe/config/sapphire-ae64.bundle: file

does not exist."

A boris FX folder does not exist meaning i don't have the .bundle file. 

 

2) I've gone through many discussion posts about this issue and many suggest to "

Check your Mediacore folder and see if you still have Sapphire plugins installed

/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/" 

However, "7.0/MediaCore/" --> this doesn't exist in my laptop 

 

I feel like i've tried everything but im so keen on using After Effects so please help me out. I don't want any Sapphire plugins, I just want to use the effects provided so please lmk if you guys have any solutions. Any assistance will be greatly appreciated.

 

 

Screenshot 2024-07-05 at 4.11.54 PM.png

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Adobe Employee ,
Jul 05, 2024 Jul 05, 2024

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Boris FX support would be the right point of contact for this problem.

There are two types of Libraries in Mac. User Library and Macintosh Library. To access the MediaCore folder, you need to go to Macintosh Library.

Let us know how it goes. Moving this thread from Bugs to Discussions.

 

Thanks,
Nishu

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Adobe Employee ,
Jul 07, 2024 Jul 07, 2024

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When you say you "Deleted" the plugins, did you uninstall them from the applications? If not, go to applications and find directory called 'BorisFX'. Navigate down to Sapphire ***** Adobe -> Uninstall Sapphire.app and uninstall it from there. Sapphire.png

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