After effects 24 png error

[Célestin90]

Hello, 

Since after effects 24, i can't import png or read png, only jpeg

My workstation : 
Mac pro 2019
Ventura

[Paul Uu]

Not able to reproduce this issue here.

Could you attach one of the .png files you are unable to import?

[Célestin90]

It's all the .png files so I don't know if is usefull to send you a png files

[nishu_kush]

Hi Célestin90,

We can get it checked.

Could you share a screenshot of the error that you get? Also, can you try running After Effects in Safe Mode and see if that enables you to import the PNG?

Looking forward to your response.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu