After Effects Composition Adobe Media Encoder Issue

Question

Hi, I am having an issue with my after effects 23.0. My composition settings are 1080x1920 everytime I try to export my video in adobe media encoder it exports my video split. Not sure if there is a way to reset all my setting? I've tried restarting my computer and I am not sure how to fix this issue...I'd love some help!

Rick Gerard · Answer

This is a known bug reported many times on the forum. The fix is to open the Creative Cloud/Apps tab, click on the three dots to the right of the Open button for After Effects and choose a previous version and roll back. Until an update fixes this problem, rolling back a build or a version is your best option.

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