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haip37757893
New Participant
March 4, 2024
Question

after effects could not convert unicode characters audio file

  • March 4, 2024
  • 3 replies
  • 521 views

 

 

I have an audio file and I can't bring it to Adobe Audition to edit, can anyone help me find the error? Thanks

    This topic has been closed for replies.

    3 replies

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    haip37757893Author
    New Participant
    March 15, 2024

    The audio file still works and works normally if I work directly on Au but I want to have a direct link between the 2 software Ae and Au without going through other small steps

     

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      March 15, 2024

      What's the version of After Effects and Audition you're using? Are they updated? Also, check if it's happening with a particular mp3 file. I just tried the workflow, and it's working without any issues.

      Let us know.

      Note: Moving this thread from Bugs to Discussions for troubleshooting.

       

      Thanks,

      Nishu

      H
      haip37757893Author
      New Participant
      March 15, 2024

      I changed the original name of the audio file to "0123" and tried again but it still didn't work

        JohnColombo17100380
        Community Manager
        JohnColombo17100380Community Manager
        Community Manager
        March 4, 2024

        Hi @haip37757893,

        Thank you for reporting this issue. What is the name of the file you are opening in Audition? The error indicates it may contain unsupported Unicode characters, either in the filename or the path to the file.

         

        Thanks for any further information you can provide,

        - John, After Effects Engineering Team 

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