After Effects Error: missing data in file. (33::4)

[kleinbc100]

Is there any way to get After Effects to read this? Any way to repair it? Or troubleshooting methods? Unfortunately, I need this version of the file. I had done about a day's worth of work, and all the auto-saves give me the same error. I'm really not sure what happened. Everything worked fine, I did my renders, sent it off to the client and now a week later, it's giving me issues.

[שיי13714557]

My heart nearly stopped!

after getting this error, I went straight to my backup files.

it's about a month's work! so I have at least 30 backups.

every backup up I opened, from the latest to oldest, all corrupted!

Welcome to hell.

finally, after a full day wasted, a reason to continue living....

going back from V 17.01 to V 17 evenings back to normal.

Please Adobe,  don't let anymore suffer.

it's your responsibility! 

Fix it or alert your users!!!

[Essence Davis]

I'm soooo pissed off; grateful it was something I just started

[MisiSipos80]

I feel you! Seriously!

[Simcardmedia]

I started receiving this issue after the after effects 2020 update. I checked my applications and realized it installed AF 2020.  I had both AF2019 and 2020 on my machine which caused a conflict. To resolve this issue i Uninstalled the update or AF 2020. Later once im finished with my project i will try uninstalling 2019 and reinstalling 2020 to see if the error still occurs...

Check pc if you have both 2019 and 2020 this may cause configuration issues remove one and try opening the file again

[joelg19635814]

Ok... here's a solution that worked for me.... it had to do with versions.
I created a file in AE 2019 (without realising i had done so) and used Realsmart motion blur (RSMB).

Hours later, I tried to open the file in AE 2020 (my usual version), but I don't have RSMB installed on that version. 

I got that error, and panicked, thinking I'd lost it all. 
Opened it in 2019, deleted the effect (RSMB) and then resaved. Now it opens in 2020 without that data error. 🙂

[timj4677462]

OK.  Just ran into this issue.  Haven't run into any other 17.0.1 issues before, but the first time I opened up an AE 2019 project with rotobrushing data in there, I got the error.  I Googled the error and it gave me a link to this thread on the forums.  Thank heavens.  Re-downloaded AE 2019, installed, imported (not direct load) the corrupted file, and it imported fine.  Re-saved as a new name.  Then opened up AE 2020 and it opened just fine.  Other than the small heart attacks that this caused, all is well.  🙂  Thanks to you all for the digital CPR.

[Shivangi_Gupta · Accepted solution]

Hi all,

Thanks for your patience!

We have released a new update for After Effects with a fix for the error 33:4 while opening the project. We would recommend you to update to version 17.0.2 and then check if the issue reoccurs. Check out this article to know more: https://helpx.adobe.com/after-effects/kb/fixed-issues.html

We're here to help. 🙂

Thanks,

Shivangi

[Goofy Foot Press]

Shivangi,

I am having this issue with an AE project that I last saved in early April and mostly worked on in March. I'm able to open an AE project I worked on yesterday with no problem. But I've now tried 10 versions of the March/April project, and with each one, I get the 33:4 error. I'm running the latest AE (Version 17.0.6 Build 35) with the latest version of Catalina on a 2018 MacMini. Any help would be appreciated, as I spent a huge amount of time on that project and not can't open it.  Thanks! Paul

[Goofy Foot Press]

Shivangi,

I am having this issue with an AE project that I last saved in early April and mostly worked on in March. I'm able to open an AE project I worked on yesterday with no problem. But I've now tried 10 versions of the March/April project, and with each one, I get the 33:4 error. I'm running the latest AE (Version 17.0.6 Build 35) with the latest version of Catalina on a 2018 MacMini. Any help would be appreciated, as I spent a huge amount of time on that project and not can't open it.  Thanks! Paul

[InfiniteWhale]

It's 2024 and this is still happening! What's going? 

[Leo Mensh]

Найдено решение!
У меня была такая же проблема. - missing data in file. ( 33::4 ) 
Версия программы в которой я работал After Effects 17.01.
 Через Creative Cloud Desktop я удалил версию 17.01  затем установил новейшую 17.02 и всё заработало!

[indianarobbins]

17.0.2 worked for me, thank fully!

[we_spoiler]

This is a 2017 problem, and I got the same problem in 2022.

A year ago, due to the same problem, I had two weeks of working from scratch.
This year, after the month-long work file has been automatically updated from V2022 to V2023, it will not open with a 33:4 error.

I tried to delete the V2023 and import it by installing the V2022 > Detail > Old version, but this time, the file will not open due to another conflict.

I can't live with this anxiety every time I do something important.
The After Effect program is the main tool of my life.

I have to work on it for a long time, keep the files
The old job files cannot be opened due to numerous updates.
If this is repeated about twice a year after year,
I won't be able to proceed with the big project anymore.

We need a clear solution, not just 'delete the program, install the old version'.

[we_spoiler]

other crash 

after effect error: Crash in progress. last logged message was: <27812> <APIP> <5>

[Ale267307739tof]

I have the same problem as well. I had my auto save set at 2 minutes and just checked it was somehow at 20 minutes. My computer crashed and now I have this errror and I lost all my work for the day on After Effects 23. Can't even open my project that I've been working on all week same error 33:4.