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after effects error

New Here ,
Jul 15, 2024 Jul 15, 2024

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 I cann ot figure out what the problem is, I uninstall and reinstall after effects and adobe media encoder and its still giving this error

Screenshot 2024-07-15 at 20.10.25.png

Screenshot 2024-07-15 at 20.10.20.png

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Error or problem , How to , Import and export

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Community Expert ,
Jul 15, 2024 Jul 15, 2024

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You may need to launch After Effects by super user account if you have already installed Media Encoder. You use the command line "sudo" in Terminal app window. You type in something like this below.

 

sudo open /Applications/Adobe\ After\ Effects\ 2024/Adobe\ After\ Effects\ 2024.app

 

 

 

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Community Expert ,
Jul 15, 2024 Jul 15, 2024

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Are you on Mac or Windows ? Which AE version ?

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