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After Effects file not working properly on other workstations

New Here ,
Sep 10, 2018 Sep 10, 2018

Hello.

I have a problem with a project file, that works fine on my computer. But when the file is opened in any other pc or mac, it looks different. I create graphic templates for video editors and this is a daily routine, there has not been any problems before.

The file contains a composition, that has one line of text and a rectangle path. Rectangle path has expression on it, that makes it grow bigger if the text gets longer.

Works fine on my computer, (screenshot) on other computer rectangle size is way off. I have never had a situation, that a file would look different on other computer. Weird.AE_problem.PNG

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Contributor ,
Sep 10, 2018 Sep 10, 2018

The other computer has the same font presumably?

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New Here ,
Sep 10, 2018 Sep 10, 2018

Yes, all workstations have same font packages. Font broblems are crossed out, because earlier I tried switching to Arial Regular, and it did not help.

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Advisor ,
Sep 10, 2018 Sep 10, 2018

A long shot... but could it be UI language related? Is it possible there is a UI language difference between the copy of AE on your machine and that used by those receiving your template? If so you may want to view this video on Universal Expressions:

Writing Universal Expressions in After Effects on Vimeo

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New Here ,
Sep 11, 2018 Sep 11, 2018

Interesting video, thanks. UI language may not be the culprit in this case, because all computers are controlled by the same admin and have same setups. Users can´t make changes by themselves on Adobe CC or operating system.

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Community Expert ,
Sep 10, 2018 Sep 10, 2018

In picture you send it look you have some keyframes on the trim value, so check the the rectangle path after the keyframes and not before, also with the expression you have i don't think you can get same result if you have one word text and 5 words text, can you send a screenshot from your PC including different text?

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New Here ,
Sep 11, 2018 Sep 11, 2018
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The problem is that the animated line works like a charm on my workstation, but if it is opened elsewhere, the line goes full width of the composition. It should follow the textbox width.

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