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A
awesomespiderpig
Participant
June 21, 2020
解決済み

After Effects Freezes/ Stops responding when I import a clip and try to do anything to it.

  • June 21, 2020
  • 返信数 2.
  • 830 ビュー

I got After effects yesterday and it seemed to be working fine for the first hour or so. Now when i import a clip into a comp it freezes. When I do manage to get the footage into the comp, 90% of the time the video preview does not show, only the transform dots. My system specs are:

 

CPU - Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz

Memory - 8.0 GB DDR3

Disk  - ST500DM002-1BD142 - 466 GB

 

I don't think the RAM is the problem though because before it freezes, the RAM is never above 60%. Also when I go onto System Compatibilty Report, it says there are no conflicts to report.

このトピックへの返信は締め切られました。
解決に役立った回答 Byron Cortez

We need more info but first reset the preferences:

Press Alt (Windows) or Option (Mac OS) while launching After Effects. You can release the Alt or Option key when the splash screen appears.

To reset preferences and plug-in cache at the same time, hold down Control-Shift-Alt (Windows) or Command-Shift-Option (Mac OS) while the application is starting. Release the keys when the splash screen appears.

 

 

 

返信数 2

L
Lujith21843554d1vp
Participant
November 19, 2021

when i import a clip and when i play it with sound it gets glitchy and its not showing the  compersition line

 

 

B
Community Expert
Byron CortezCommunity Expert
Community Expert
June 21, 2020

What kind of footage are you working on? Detailed specs please, because effectively looks like a Ram issue. 

Byron.
    B
    Community Expert
    Byron CortezCommunity Expert解決！
    Community Expert
    June 21, 2020

    We need more info but first reset the preferences:

    Press Alt (Windows) or Option (Mac OS) while launching After Effects. You can release the Alt or Option key when the splash screen appears.

    To reset preferences and plug-in cache at the same time, hold down Control-Shift-Alt (Windows) or Command-Shift-Option (Mac OS) while the application is starting. Release the keys when the splash screen appears.

     

     

     

    Byron.
      A
      awesomespiderpig作成者
      Participant
      June 21, 2020

      This seems to have worked. I have only cut and duplicated the layers so far, but i'll keep you updated on how it goes. Thank you!

       

      Edit: I have added some effects and it is still working seamlessly.

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