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After Effects occur black frames when playback and render out

New Here ,
Feb 20, 2020 Feb 20, 2020

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SS-1.JPGSS-2.JPG

 

I found a error on After effects. Black frame occur when playback and render out. I only used "lumetri Color" effect. This video footage fine on Adobe premier pro. I already clean Temp files, media catch files and peak files. And already restart Window. Problem still not solved. Do you know how to fix? Please help me.

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Contributor ,
Feb 20, 2020 Feb 20, 2020

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Does the clip play back without the Lumetri effect applied? Does a different clip have the same issue?

 

Could you provide some more information about the clip please?

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New Here ,
Feb 21, 2020 Feb 21, 2020

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Still error without "Lumetri color" and in other clip. I tried from other machine. It is OK. This error occur only my machine. Do I need reinstall After effects?

 

This is video clip information

Type: QuickTime Movie
File Size: 1.88 GB
Image Size: 3840 x 2160
Frame Rate: 24.00
Source Audio Format: 48000 Hz - 24-bit - Mono
Project Audio Format: 48000 Hz - 32 bit floating point - Mono
Total Duration: 00:00:19:06
Pixel Aspect Ratio: 1.0
Alpha: None

 

This is my machine specifications.

ss.JPG

 

ss 2.JPG

Graphic driver is latest update.

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New Here ,
Feb 24, 2020 Feb 24, 2020

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Hello! Any solution?

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New Here ,
Feb 28, 2021 Feb 28, 2021

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Same problem here, and it seems it's getting worse. Was able to trick it by renaming and reloading video files, but the problems came back with a vengeance.. 

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