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After effects Preview Issues with Space Bar or 0

Community Beginner ,
Oct 25, 2017 Oct 25, 2017

Hi,

     I am using the latest AE 2018.  Initially, when I launch a project file and run a preview on a comp using 0 or spacebar it will start and stop the first time.  After that, I can no longer start and stop the preview using the space bar or 0.  I am running a brand new Dell XPS 15 with windows 10 pro.  It is a simple AE project so the ran usage is minimal.  Has anyone else seen this problem or am I doing something wrong.  I am fairly new to AE as well.  But on my MacBook Pro, this does not seem to be an issue.  In the preview panel, I can see the play button toggle.  Anyone have any ideas?

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correct answers 1 Correct answer

Community Expert , Oct 25, 2017 Oct 25, 2017

It's possible you've got some system setting that's making things wonky, then. One of the first things I check if things like this are acting up is confirming if your video card drivers are up to date.

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Community Expert ,
Oct 25, 2017 Oct 25, 2017

Had you been using AE successfully before this project?

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Community Beginner ,
Oct 25, 2017 Oct 25, 2017

This is the first time I've used it on this computer.

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Community Expert ,
Oct 25, 2017 Oct 25, 2017

It's possible you've got some system setting that's making things wonky, then. One of the first things I check if things like this are acting up is confirming if your video card drivers are up to date.

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Community Beginner ,
Oct 25, 2017 Oct 25, 2017
LATEST

Yeah it looks like in the midst of doing a fresh windows install like I do when I get a new PC I neglected to double check the video drivers.  Thanks for pointing me in the right direction!

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