After effects properties panel color picker problem

[team5C2D]

how can i fix this? In the properties panel that comes with the new version of After Effects, I cannot select the color tool and select the color, and after selecting the color, the color selection tool does not exit.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[nishu_kush]

Doesn't seem to be an issue at my end. What's the exact version of After Effects you're using? Can you try running After Effects in Safe Mode with the third-party plug-ins disabled? Here'r how: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after...

Let us know if that helps.

Thanks,

Nishu

[Rick Gerard]

I watched your screen recording several times. It looks like the text layer changes color as you drag the eyedropper over the different colors, and then the text layer changes color when you click on the color. The Color Picker is supposed to disappear when you click. It kind of looks like you are clicking, and the color picker stays active. That is different from the description in your original post. If you click and the color picker stays active, then try restarting After Effects or resetting preferences. If that doesn't help, check your Mouse driver and setup. If that still does not help, check the Creative Cloud for an update or roll back your version of AE by one build.