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After Effects 'unlinks' from Media Encoder - despite re-installing AE

Enthusiast ,
Jul 06, 2023 Jul 06, 2023

After Effects 'unlinks' from Media Encoder - it's not recognizing that I've sent something to render.

 

I uninstalled AE (and Encoder), then re-installed AE, and it auto-installed Encoder yesterday. It worked fine yesterday... but not today... dunno why

TOPICS
Error or problem , Freeze or hang
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Adobe Employee ,
Jul 06, 2023 Jul 06, 2023

Hi Hugh Betcha,

 

Sorry to hear that.

Are there any error messages? Does it happen with all the projects? Please try running After Effects in Safe Mode with third-party plug-ins disabled.

Let us know the outcome.

 

Thanks,

Nishu

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Enthusiast ,
Jul 06, 2023 Jul 06, 2023

I do not have any third-party plug-ins...

 

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Adobe Employee ,
Jul 13, 2023 Jul 13, 2023
LATEST

Could you try running After Effects in Safe Mode and see if that brings any change? What effects are you using in the project? Also, what are your system specifications (CPU, GPU, RAM, OS version)?

Let us know.

 

Thanks,

Nishu

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