After effects unusable

Community Beginner ,
Oct 20, 2019 Oct 20, 2019

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Whenever I start AE, it opens up Untitled Project.aep

Only widget visible on screen is Render Queue.

File menu options are grayed out, so I can't open a new project. I also tried opening up an aep file, but that didn't work.Screenshot (53).pngScreenshot (54).png

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Error or problem , Freeze or hang

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correct answers 1 Correct answer

Community Beginner , Oct 31, 2019 Oct 31, 2019
I was able to use the app again after switching to a new user account (Windows user account). Thanks to Adobe Support (Tapesh)!

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Community Beginner ,
Oct 20, 2019 Oct 20, 2019

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This is what happens if I close the project.This is what happens if I close the project.

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Community Beginner ,
Oct 20, 2019 Oct 20, 2019

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Reinstallation also didn't fix the issue.

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Mentor ,
Oct 20, 2019 Oct 20, 2019

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Reset the workspace and if this is not helping, clear preferences.

Let us know the outcome.

 

*Martin

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Community Beginner ,
Oct 31, 2019 Oct 31, 2019

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Preferences in Appdata->Adobe Deleted

Still the same...

I even purged Memory and Disk Cache

I also used the "Reveal preferences from preferences".

No changes...

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Community Beginner ,
Oct 31, 2019 Oct 31, 2019

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The window panel is greyed out. The hot keys are not working.

 

Screenshot (58).png

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Adobe Community Professional ,
Oct 31, 2019 Oct 31, 2019

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You are not opening After Effects, you are opening the Render Engine. Please check the file name carefully and make sure it is pointing to After Effects and not After Effects Render Engine.

Screenshot_2019-10-31 01.43.43_hfQHW0.png

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Community Beginner ,
Oct 31, 2019 Oct 31, 2019

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I was able to use the app again after switching to a new user account (Windows user account). Thanks to Adobe Support (Tapesh)!

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New Here ,
Oct 30, 2020 Oct 30, 2020

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I have the same problem.
Is there any way to make After Effect work again without creating a new user account?

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Community Beginner ,
Mar 04, 2022 Mar 04, 2022

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I have the exact same problem. Render Engin opens but not After Effects. I go to the location of AfterFX.exe and run it but it is still only the Render Engin that opens. How do I fix this. I am in production and don't have time to fiddle around with software that doesn't work.

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Community Beginner ,
Mar 04, 2022 Mar 04, 2022

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I found a solution though :o)
In your documents folder you will find a nasty little TXT-file named: ae_render_only_node.txt 
Kill, throw and burn that file and you are good to go. How the HELL did that file even get there and why in gods name doesn't anyone form Adobe remove this "feature" or just let the community in on their little prank. 

SOLVED!

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