Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

After Effects-Warning

New Here ,
Oct 09, 2018 Oct 09, 2018

Hi

I have a big problem with After Effects CC 2018. After the installation appears an Error Window.

Zuletzt protokollierte Meldung: <140735915758464> <AppDirs> <5> Required Dir = /Applications/Adobe After Effects CC 2018/Adobe After Effects CC 2018.app/Contents/Required

.

What mistake is that?

I installed after effects over my Adobe Creative Cloud Account.
My System:

iMac (Retina 5K, 27 Zoll, Ende 2015)

macOS High Sierra

32 GB 1867 MHz DDR3

AMD Radeon R9 M395 2048 MB

454
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 09, 2018 Oct 09, 2018

Moving this query to After Effects​ community.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Nov 14, 2018 Nov 14, 2018
LATEST

Hi Bani

Aren't we in the After Effects community?

If not can you post a link to it.

When I clicked your link it brought me to exactly where I am now

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Nov 14, 2018 Nov 14, 2018

Hi franziskaw22327490,

Sorry to know that you're unable to launch After Effects.

Have you tried uninstalling and reinstalling the app as the error message points out to some missing content from the installation directory?

Thanks,

Rameez

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Nov 14, 2018 Nov 14, 2018

Uninstall AE using Adobe Cleaner Tool. (Google it)

Reinstall and let us know what happens

Mo

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines