After Effects warning:

[studiolapdancer]

Hello everyone, help me please

I'm a brand new After Effects user, or I would be if I could persuade the software to open in the first place.

On attempting to open After Effects 2017 CC on my Macbook Pro I get the following message:

After Effects warning: The directory '/Users/simonglenn2013/Library/Preferences/Adobe/After Effects/14.2' could not be created. Please check the parent directory protection or permission rights.

it's not actually surprising that this problem is occurring as there isn't a Library folder in simonglenn2013. I'm pretty sure I shouldn't just be creating system based folders so I'm mystified as to what I should be doing to remedy this?

[Dave_LaRonde]

I'd use the operating system to repair permissions.  It happens every so often on Macs.

[studiolapdancer]

Thanks for your response Dave, trouble is (and I have to say I wasn't aware of this until now) the Repair Permissions section of Disk Utilities has gone in Sierra. Apparently, the system repairs permissions automatically now. What would you advise given this situation?

[Kevin-Monahan]

Hi,

One can also do this manually: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, an...

Thanks,

Kevin

[joelp33065608]

The Library folder would exist, it is just hidden. Follow Dave's advise

[ToolfarmJP]

Hello ,

To display your home Library folder, you move to Finder and then, click Go menu, holding Option Key of the keyboard. Library is on the list.

[ToolfarmJP]

Hello,

Are you familiar with command line? You open Terminal.app which is located at Applications > Utilities. You type in the command line like this to check the status and change the permission.

sudo chmod -R 777 /Users/simonglenn2013/Library/Preferences/Adobe/

hit the enter key and your log-in password is asked.

and next,

ls -l /Users/simonglenn2013/Library/Preferences/Adobe/After Effects/

If the first column is drxwrxwrxw, the change is correct. You launch After Effects.

[augustot65446539]

Hey guys i have the same problem and i'm using High sierra

Adobe After Effects CC 2018 after effects warning The directory '/ Users / miguelcastelo / Library / Preferences / Adobe / After Effects / 15.1 / Original user's working space can not be created check the parent directory protection or permission rights

[BianBenn]

Before I found the link below I had a folder called 16.1 which was giving me issues. Inside there weren't any additional folders that After Affects was asking for, so I copied and pasted them from the 16.0 folder.

This link worked for me FAQ: After Effects can't continue: Error while accessing the preference files...

I clicked the unlock button in the bottom of "Get Info", then I clicked the "+" to add an additional user which was "Administrators" since I was already an account and set to "Read & Write". I then completed steps 6 and 7 and was able to open After Effects.

[Vira_V]

Thank you. This is the fix I needed. Other CC folders were able to be read/written to from 'System', but not by my user name. I added my users for read/write, and the subfolders and they finally launched.

[defaultj2c624zhj5sd]

Thank you! The link you posted fixed my issue too!

[susannek4490157]

Thank you!!!! Worked out