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After Effects will not open

New Here ,
Apr 20, 2021 Apr 20, 2021

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I have After Effects 18.1 on Windows 10,  Intel(R) Core (TM i5- 6300HQ CPU processor, 32 GB of RAM, NVIDIA Quadro M1000M, Intel(R) HD Graphics 530 and it will not open past the attached screen reading " Initializing Required Components." Eventually, I get the standard "The Program is not responding - Close Program or Wait"


I have tried to open it via creative cloud, from my taskbar, and from searching for the program and they all stop at the screen attached. I have tried the following to find a solution
- Restarting computer

- Uninstall and Reinstall AE

- Clearing Media Cache and Cache Files
- Updating Drivers
- Updating Windows
- Clearing Preferences

- Making sure CC is not running

The one thing that is strange is that once when I restarted my computer after updating Windows, it opened up and allowed me to do some work. I saved my work and tried to re-open the program and it didn't work. 

After Effects Error.PNG

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Crash, Error or problem

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Adobe Community Professional ,
Apr 20, 2021 Apr 20, 2021

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Provide the relevant info from the startup logs and your system crash logs. and not to point out the obvious, start by configuring your graphics hardware in such a way that the internal intel GPU is disabled. graphics conflicts are a major cause for all sorts of issues.

 

Mylenium

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