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AFTERFX.EXE

New Here ,
Sep 10, 2023 Sep 10, 2023

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One day when I opened the program it tells me in a window that "AfterFX.exe has encountered a problem"; and, pressing a button, closed the program.


I know it has to do with the afterFX.exe file, but I have no idea what I have to do with it to get my program back.


I tried to fix this by uninstalling and reinstalling my After Effects. The AfterFX.exe window still appears.


I would like to find a solution for this that does not require a Command Prompt.

 

Captura de pantalla 2023-09-08 184120.png

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correct answers 1 Pinned Reply

Adobe Employee , Sep 11, 2023 Sep 11, 2023

When you get the crash, please fill in the crash dialog that appears, especially the part about your email address and then submit it. We can then match up your crash to your email address and hopefully can provide you with some direction. 

 

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LEGEND ,
Sep 10, 2023 Sep 10, 2023

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None of this is of any use if you don't provide system info and the actual crash info as linked on the panel.

 

Mylenium

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Adobe Employee ,
Sep 11, 2023 Sep 11, 2023

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When you get the crash, please fill in the crash dialog that appears, especially the part about your email address and then submit it. We can then match up your crash to your email address and hopefully can provide you with some direction. 

 

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Adobe Employee ,
May 25, 2024 May 25, 2024

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I'll move your post to the Discussions board while we await your information.

 

Thanks,

Nishu

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